Terms & Conditions

Introduction

"directgiftcards" is the trade name of GC Racing B.V., De Nieuwe Erven 3, 5431 NV Cuijk, The Netherlands, registered with the Chamber of Commerce (KvK) under number 86940058, VAT number: NL864153016B01.

Article 1 – General Terms and Conditions

1.1 These terms and conditions apply to every offer made by GC Racing B.V. and to all contracts established between GC Racing B.V. and the consumer. The general terms and conditions of GC Racing B.V. are accessible at https://directgiftcards.com/legal/terms-and-conditions/. Consumers can download and save these terms and conditions directly from the website.

1.2 If any clause within these terms and conditions is deemed invalid or void, the remaining clauses will remain valid and enforceable.

Article 2 – Purchase Agreement

2.1 All offers include a complete and accurate description of the digital products being sold. Obvious mistakes or errors in the offer do not bind GC Racing B.V.

2.2 GC Racing B.V. does not act as a publisher or issuer of digital products. The offers made by GC Racing B.V. are strictly limited to what is provided or disclosed by the publisher or issuer of the digital product, as outlined in the terms and conditions specific to the product. Consumers are responsible for reviewing the product's terms and conditions and acknowledge that they have done so before completing a purchase.

2.3 A purchase agreement is established once the consumer clicks the "Order & pay" button. This agreement is conditional upon GC Racing B.V. receiving the consumer's payment.

2.4 Credit Card Payments: When using a credit card to complete a purchase, the consumer confirms that the transaction is for personal use only and not intended for third parties. This requirement ensures compliance with credit card usage regulations.

2.5 Digital products are delivered immediately upon receipt of payment.

2.6 By purchasing vouchers on directgiftcards.com, you confirm that the funds used for the purchase come from legitimate and legal sources and that you comply with all relevant laws.

When redeeming vouchers, you agree to adhere to applicable laws and the terms set by the voucher provider.

Please note that, due to regulatory requirements, additional verification of your identity, the source of funds, or the intended use of the voucher(s) may be required before or after the transaction. As a result, delivery of vouchers may not always be guaranteed. You agree not to use the voucher(s) for services that are illegal.

2.7 Gambling Prohibition

GC Racing B.V. does not provide, endorse, or support any form of gambling services. The digital products (vouchers) offered through our platform are intended solely for lawful and legitimate use. We explicitly disclaim any responsibility or intention to enable, support, or encourage gambling activities.

To ensure adherence to this policy, we reserve the right to take the following actions: restricting payment methods, monitoring transactions, conducting post-purchase verification, or suspending or terminating your account. If we determine that a purchase breaches these restrictions, the transaction may be canceled, and any payments made will be refunded where permitted by law.

Furthermore, if you fail to cooperate with any post-purchase verification request from us, we reserve the right to apply the measures outlined above.

Article 3 – Exclusion of the Right of Withdrawal

3.1 The purchase involves the delivery of digital content not provided on a physical medium. Due to their nature, these digital products are excluded from the right of withdrawal. GC Racing B.V. expressly excludes this right. Prior to making a purchase, the consumer must explicitly agree to allow GC Racing B.V. to commence delivery and must declare that they waive their right of withdrawal.

Article 4 – The Price

4.1 The price of the digital product is the amount displayed in the shopping cart on GC Racing B.V.'s online platform (directgiftcards.com).

4.2 The price listed on the payment page may include VAT, transaction fees, and service charges. Transaction fees are costs incurred by GC Racing B.V. from the payment service provider for the payment method selected by the consumer. These fees include charges for individual transactions and allocations for fixed fees charged periodically by the payment service provider. Transaction fees vary depending on the payment method and will be displayed on the payment page if applicable. Service charges cover additional fees imposed by GC Racing B.V. for its services, which vary by product and will be displayed per product in the shopping cart if applicable.

4.3 In addition to 4.1, GC Racing B.V. may offer digital products at prices subject to fluctuations in the financial market, which are beyond GC Racing B.V.'s control. Any such pricing will be explicitly linked to these fluctuations, and it will be stated in the offer that the quoted prices are target prices.

Article 5 – Delivery and Execution

5.1 Digital products are delivered via email. It is the consumer's responsibility to provide the correct email address and verify its accuracy. If an incorrect email address is provided, the digital product will not be reissued, and all resulting consequences are solely the consumer's responsibility and risk.

5.2 For purchases made with PayPal, the product will be delivered to the PayPal email address, regardless of any different email address provided on the delivery page. GC Racing B.V. is not responsible if the consumer does not have access to the PayPal email address where the product was delivered.

5.3 Consumers must ensure that they select and verify the correct region for their purchase. Once the 'Order & Pay' button has been activated, changes to the region cannot be made. Any consequences arising from an incorrect region selection are the sole responsibility and risk of the consumer. Delivered digital products cannot be returned.

5.4 If a defect occurs, the consumer is required to cooperate with GC Racing B.V. to identify the cause of the issue. This includes providing GC Racing B.V. with all relevant information, such as screenshots of error messages, account values, currencies, and regions associated with the account where the credit was intended to be added, as well as the URL of the redemption page. The consumer may also need to provide GC Racing B.V. with digital access to their device to diagnose the issue.

5.5 GC Racing B.V. reserves the right to send reminders regarding outstanding payments or other matters related to the provided products. These reminders may be communicated via email, SMS, or other channels provided by the consumer. By using GC Racing B.V.'s services, the consumer agrees to receive such communications.

Article 6 – Fraud

6.1 GC Racing B.V. is aware of worldwide attempts by individuals or entities to engage in fraud, money laundering, terrorist financing, or other improper or illegal use of its services. Such activities can harm the interests and integrity of GC Racing B.V. and others. To counter this, GC Racing B.V. has implemented protective measures in line with the Dutch Prevention of Money Laundering and Financing of Terrorism Act (Wet ter voorkoming van witwassen en financieren terrorisme (Wwft) and the Dutch Financial Supervision Act (Wet op het financieel toezicht (Wft)), as well as Payment Services Directives 1 and 2 (PSD1 and PSD2). These measures help mitigate risks and reduce adverse impacts on GC Racing B.V. and other parties. Consumers are required to comply with these protective measures.

6.2 In cases of suspected or confirmed fraud, money laundering, or terrorist financing, GC Racing B.V. reserves the right to take the following actions:

  • Withdraw an offer.
  • Cancel or decline to enter into an agreement.
  • Request additional information, such as copies of passports or ID cards, bank statements, phone bills, receipts, etc.
  • Suspend the delivery of products during the investigation period.
  • Withhold reimbursements during the investigation period.
  • Recover or offset damages incurred due to fraudulent or unlawful activities, including investigation costs.
  • Report such activities to law enforcement authorities, relevant institutions (financial and otherwise), and anti-fraud platforms.

Article 7 – Warranty

7.1 GC Racing B.V. guarantees that the digital products comply with the contract, the specifications stated in the offer, and the reasonable standards of quality and usability. The products also meet the applicable legal and governmental regulations at the time the contract is formed.

7.2 This warranty does not extend to statements made by third parties, such as publishers or issuers of the digital products. The lifespan of digital products varies depending on the product. Some digital products have unlimited validity, while others may have limited lifespans (e.g., three months). The lifespan is determined by the publisher or issuer. Many digital products sold in GC Racing B.V.’s online shop are obtained directly from publishers or issuers and are activated upon purchase. These products have lifespans matching those communicated by the publisher or issuer. Other digital products come from distributors and may already be activated prior to purchase. These products may have shorter remaining lifespans, which is reflected in the product's price. A reduced lifespan cannot be regarded as a defect, and GC Racing B.V. does not provide a warranty for such cases. Consequently, GC Racing B.V. will not issue replacements or refunds for digital products with shortened lifespans. GC Racing B.V. disclaims liability for damages caused by the expiration of digital products. All digital products sold are intended for immediate use online.

7.3 The terms and conditions applicable to the digital product may not always be made available by GC Racing B.V. or may only be partially provided. In such cases, consumers are responsible for downloading the full terms and conditions directly from the publisher or issuer's website.

Article 8 – Force majeure

8.1 GC Racing B.V. is not required to fulfill any obligations toward the consumer if it is prevented from doing so due to circumstances beyond its control, for which it cannot be held responsible under the law, a legal act, or generally accepted standards. Force majeure includes, but is not limited to, internet disruptions, payment service outages, stock shortages, war, riots, fire, strikes, transport issues, energy shortages, natural disasters, restrictive government measures, equipment malfunctions, and failures of third-party suppliers or service providers.

8.2 During periods of force majeure, GC Racing B.V. is entitled to suspend its obligations.

8.3 Consumers may cancel the agreement after being informed of non-delivery caused by force majeure. Refunds in such cases are only available to SEPA and PayPal accounts.

Article 9 – Liability

9.1 GC Racing B.V. is not liable for damages resulting from fraud, money laundering, financing of terrorism, or other unlawful acts, including suspicions of such activities.

9.2 GC Racing B.V. is not responsible for damages caused by the loss, theft, destruction, misuse, or improper use of digital products.

9.3 GC Racing B.V. disclaims liability for damages arising from the expiration of a digital product's lifespan.

9.4 GC Racing B.V. is not liable for damages due to restrictions or conditions imposed by the publisher or issuer of the digital product, or any actions, omissions, or decisions made by them.

9.5 GC Racing B.V. is not responsible for damages resulting from the failure of the consumer to fulfill the information obligations outlined in Article 5.3.

9.6 GC Racing B.V. disclaims liability for damages resulting from hacking, account breaches, social engineering, or other unlawful third-party actions.

9.7 GC Racing B.V. is not liable for damages resulting from incorrect input by the consumer, such as entering an incorrect email address or country selection.

9.8 GC Racing B.V. is not responsible for damages arising from the actions or omissions of third parties.

9.9 GC Racing B.V. is not liable if the product cannot be used due to fraud, money laundering, or terrorist financing suspicions by the product publisher or the website operator where the product is redeemed.

9.10 GC Racing B.V. is not liable if the product cannot be used due to a failure on the part of the product publisher or the operator of the website where the product is intended to be used.

9.11 GC Racing B.V. disclaims responsibility for any fees, such as maintenance or redemption fees, charged by the product issuer.

9.12 Liability for non-performance or defective performance is limited to the nominal value of the defective digital product. GC Racing B.V. is not responsible for indirect or consequential damages.

9.13 Any liability is limited to the amount covered by GC Racing B.V.'s insurance policy.

9.14 If GC Racing B.V. is liable for a defective product, it will either provide an equivalent replacement or refund the amount paid.

9.15 The limitations of liability stated in these terms do not apply if the damages result from intentional or reckless misconduct by GC Racing B.V.'s directors.

9.16 GC Racing B.V. explicitly disclaims any responsibility or endorsement for the use of products sold on its website (directgiftcards.com) for unlawful practices of any kind.

Article 10 – Complaints procedure

10.1 GC Racing B.V. has a complaints procedure available on its website and will address any complaint in accordance with this procedure.

10.2 Complaints regarding the execution of any agreement must be submitted to GC Racing B.V. in full and include a clear description of the issue.

10.3 Complaints submitted to GC Racing B.V. will be responded to as promptly as possible, but no later than 14 days after they are received. If a complaint requires a longer processing time, GC Racing B.V. will notify the consumer within the 14-day window, providing an estimated timeframe for a detailed response. GC Racing B.V. will make every effort to resolve the matter.

Article 11 – Disputes

12.1 All agreements between GC Racing B.V. and the consumer are governed by Dutch law.

12.2 Any disputes between the consumer and GC Racing B.V. will be brought before the competent court in the District of 's-Hertogenbosch, unless jurisdiction lies with another court.

Disclaimer

  1. For the purposes of this disclaimer, the following definitions apply:

    • The web page: any web page where the publisher includes a hyperlink to this disclaimer, making the disclaimer applicable.
    • The publisher: the authorized publisher of the web page, being GC Racing B.V. based in the Netherlands.
    • Use(s): actions such as loading, logging in, requesting, consulting, reading, viewing, listening, editing, completing forms, sending, copying temporarily, storing, forwarding, distributing, utilizing services, or engaging in legal acts (e.g., buying or renting).
    • You: the individual or legal entity, whether or not represented, using the web page.
    • The content: materials such as text, images, hyperlinks, sound or video files, or other items.
    • Damage: direct or indirect losses of any kind, including data loss, loss of business, loss of revenue, profit, or other financial disadvantages.

  2. By using this web page, you agree to the terms of this disclaimer.

  3. The publisher takes care to keep the content of the web page updated and accurate. However, it is possible that the content is incomplete or contains inaccuracies.

  4. The content of the web page is provided "as is" without any guarantees or warranties regarding its accuracy, fitness for a particular purpose, or reliability. The content is experimental and intended for private use.

  5. The publisher is not responsible for any damage resulting from the use of or inability to use the web page.

  6. The publisher reserves the right to alter or terminate the web page at any time and without prior notice. The publisher accepts no liability for any consequences arising from such changes or termination.

  7. The publisher is not responsible for third-party files linked to from the web page. Linking to such files does not constitute an endorsement.

  8. Unauthorized or improper use of the web page or its content may result in violations of intellectual property rights, privacy laws, or communication regulations. You are responsible for the content you submit or send via the web page.

  9. The publisher reserves the right to deny access to the web page or specific services without prior notice. Access to the web page may also be monitored. Refer to the cookie policy within the Privacy Policy for more details.

  10. You agree to indemnify and hold harmless the publisher, its employees, representatives, licensees, business partners, and the author of this disclaimer from any claims, legal actions, or damages, including costs for legal or financial advisors, resulting from your use of the web page, violation of any law, or infringement of third-party rights.