Privacy Policy

1. Introduction

At directgiftcards (operating under GCR B.V.), we’re big on protecting your personal data. This Privacy Policy breaks down how we handle and protect the information you share with us. We’re committed to your privacy and follow all data laws, including the General Data Protection Regulation (GDPR). Here’s what that means:

  • We only collect the personal data needed for specific purposes, as outlined here.
  • We protect your data with secure measures and only use it for what’s necessary.
  • We’re responsible for your data, so if you have any questions, contact us at https://directgiftcards.com/support.

2. Why we collect your data

We process personal data for:

  • Fulfilling purchases and payment processing
  • Verification to prevent fraud, theft, and other security concerns

3. Legal basis for processing

We handle data based on:

  • The need to fulfill a purchase or agreement
  • Legal requirements
  • directgiftcards' legitimate business interests

4. Types of data

Depending on your interactions with us, we may collect:

  • Name, address, phone, and email
  • IP and MAC addresses
  • Copies of documents like your phone bill, ID, or bank statement
  • Bank details

Data retention

We keep personal data only as long as needed, which is 7 years for financial records after a purchase. This may seem long, but it is required by law in The Netherlands, which we operate under.

Sharing data

We may share your data with third parties to help fulfill your purchases. We only work with trusted partners and have agreements to protect your information. If we transfer data outside the EEA, we make sure it’s done securely.

Your rights to your data

You have several rights regarding your personal data, including:

  • Accessing and correcting your data
  • Requesting data deletion or limiting processing
  • Objecting to data processing
  • Data portability

To exercise any of these rights, please use our contact form: https://directgiftcards.com/support. We might need you to verify your identity first.

Security measures

We take strong steps to keep our website and your data secure, including industry-standard protections, high-level encryption.. Our practices are regularly updated to ensure high security standards.

Complaints

If you have any issues with how we handle your data, please reach out through our contact form at https://directgiftcards.com/support. We’re here to help!

Cookies

We use cookies to improve your experience on our site. Here’s a breakdown:

  • Performance Cookies: Help us measure and improve site performance.
  • Functional Cookies: Provide enhanced features and personalization.

For more on cookie usage, feel free to reach out.